Until , for 14 years, Dr. In , Dr. Herman has lectured across the United States and internationally. His primary interest is in improving access to mental health care in primary care practices. He focuses his teaching efforts on helping primary care clinicians learn straightforward approaches to patients suffering from psychiatric problems. Allison supports the mission of the EAP by managing and administrating the provision of employee assistance services to staff, employees including physicians, and their household members across the Mass General Brigham system.
Allison is responsible for overall administration, strategic planning and program design, operations, quality and customer satisfaction programs. Henrietta Henri manages the clinical supervision and quality processes of the EAP.
Over the years her work has been devoted to working with employees in health care systems and to developing innovative ways to meet the needs of this population.
She speaks nationally on EAP ethics, management consultation services and program outcome and evaluation measures. She provides expertise in program and policy development, individual and group crisis response services following critical incidents, accreditation and continuous quality improvement, and EAP ethics, and brings over 38 years of professional experience to Mass General Brigham EAP.
She works collaboratively with the EAP management team to implement programmatic improvements increasing program efficiency and cost-effectiveness. She is responsible for improving productivity and efficiency through the implementation of effective methods and strategies.
She contributes to annual and long-term program planning and strategy as a member of the EAP management team and implements and manages program operational plans. Michele brings over 35 years of administrative operational service to EAP. Clinical Staff The EAP consultants are licensed professionals with graduate-level training in a variety of mental health disciplines and expertise in issues specific to the workplace. Richard has spoken locally at schools, colleges and radio about substance abuse, serves as a Member of the Board of Directors of Boston Alcohol and Substance Abuse Programs, Inc.
Connie B. She also provides short term counselling to medical residents through the GME Training Assistance Program, and is a state-certified rape crisis counselor.
She brings expertise in disability and leave management, and over 29 years of professional experience to Mass General Brigham EAP. In addition to counseling, Adam is a seasoned trainer and has a strong interest in mindfulness. Yohanna counsels clients in English and Spanish. Elizabeth M. She is also a certified Employee Assistance Professional with over 20 years of experience working in Employee Assistance Programs.
Concern Marly had let her debt get out of control to the point where her income would not cover her monthly bills. She was worried that she would be evicted from her apartment. Response The EAP consultant directed Marly to a local debt management organization that helped her consolidate her debts and work out a payment schedule. They also helped Marly in learning strategies for saving and spending within her means. Concern Vincent was overwhelmed when he received a diagnosis of cancer.
Although his prognosis was good, he feared losing his job due to the time off he needed for surgery and subsequent treatment. He was not sure how he would cope with the illness. His supervisor suggested that he contact the EAP.
The consultant connected Vincent and his family to both counseling and cancer support services. In addition, the EAP consultant provided assistance to Vincent about how to address the subject of his leave and illness with his co-workers. Result After a medical leave, Vincent was able to return to his job. He and his family received the support they needed to cope more effectively with the impact of his illness.
The EAP consultant worked with Vincent to help him adjust to returning to work. In addition, there was increased job stress due to staffing shortages and budget deadlines. She was panicked as to how she would manage these situations and balance all of her responsibilities.
A staff member suggested that she contact the EAP. Together, they looked at the overall picture and strategized ways in which Deborah could begin to decrease the stress in her life. Result Deborah obtained emergency child care services and developed a plan to find regular child care.
She returned to work and was able to take steps toward reorganizing the way she approached her work and was able to improve her time management.
Additionally, he had a pattern of coming in late and often calling in sick. After repeated attempts to address these issues with Carl, his supervisor called the EAP for consultation. His supervisor then suggested Carl contact the EAP so Carl could address any personal problems which might be the cause of his difficulties at work.
Response After an assessment of the situation, the EAP consultant helped Carl recognize his substance abuse problem. After three counseling sessions at the EAP, plans were made for outpatient treatment that Carl felt comfortable with — one that was covered by his health plan. His family was included in the recovery process. Result Carl has begun to manage his problem effectively and his work performance has improved significantly.
Concern Ellen felt embarrassed and alone because her husband was abusing her at home. She feared for her safety and worried that she may lose her job if others found out. She confided in a coworker who told her that there was confidential help and advocacy available through the EAP. She talked with her about her options and assisted her in developing a safety plan. The consultant helped to link her with resources in the hospital and the community for herself and her children.
Result Ellen joined an employee support group for women with controlling or abusive partners and learned that she was not alone. Over time, Ellen decided to take out a restraining order against her husband, and accessed escort and advocacy services through the hospital. She began to feel like she was getting her life back. She seemed to be showing more signs of confusion, and called Jack at work several times a day.
Jack experienced a lot of stress about his family situation, and it was becoming more difficult for him to concentrate at work. Response His EAP consultant was able to provide him with some helpful tips on how to approach the problem. Result Jack and his siblings were better equipped to help their mother, and shared responsibility for her care.
Jack felt less burdened by the situation and was able to focus on his work more. I just had to get out! Concern Loretta experienced a lot of anxiety when she was assigned to make a presentation to management. In desperation she called the EAP. In case of emergency, please call or your local hospital emergency service. This site is not intended to provide any clinical assessment, counseling or other type of intervention. The EAP is not responsible for the availability, accuracy, or content of outside resources or sites, nor does it endorse them.
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Why is Everyone Talking about Mindfulness? If you want to talk, have questions, want information or consultation now or in the future feel free to call for assistance. Maintaining Your Resiliency. The EAP created a booklet filled with tools to manage these stressful times. The following apps and programs are free to Mass General Brigham employees during the Pandemic. Foundations previously called Evermind is for people feeling more acutely stressed, anxious, and depressed who would like to learn how to handle stress.
The app applies techniques used cognitive behavioral therapy CBT. Access Foundations here. Headspace is an application that can be used on your phone with meditation and guided relaxation. Access Headspace: here. EAP offers 10 minute on demand recordings demonstrating a variety of relaxation techniques.
Access seminars on EAP site here. Sixty-minute session led by EAP clinicians, geared towards helping healthcare workers recover from feelings of exhaustion, frustration, anger and depression. Also helpful for employees experiencing Secondary Traumatic Stress — a negative feeling driven by fear and work-related trauma.
Sixty-minute webinar led by EAP clinicians, designed to help change mental attitudes about stress. An EAP webinar minutes to help employees feel comfortable checking-in with colleagues to see how they are doing. Using the R U OK?
Mental Health Awareness framework, this presentation will guide you through why, when and how to approach a colleague about whom you have concern, so that you feel equipped to respond. More information can be found on the EAP website here. Coping with Workplace Change. Balancing Work and Parenting Working and parenthood is a challenge no matter how talented and gifted you are as a parent and or as an employee. Whether you are a working parent, a new manager supporting your staff or both, finding tools to help you succeed and feel personally and professionally happy can be difficult to find.
Daisy Wademan Dowling provides a step by step process that has been found to successfully support both parents and leaders. Self-Care after Job Loss. Mental Health Awareness Initiative News In case of emergency, please call or your local hospital emergency service. This site is not intended to provide any clinical assessment, counseling or other type of intervention.
The EAP is not responsible for the availability, accuracy, or content of outside resources or sites, nor does it endorse them.
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